Is eroq.ai legit? Who runs it, how you pay, what is kept

Yes. eroq.ai is an AI studio and API for video, images, voice and music, published by Qore Games, a company at 9 rue des Colonnes, 75002 Paris, France, reachable at hello@eroq.ai. It has a public price list, written terms of sale, a refund policy, a privacy policy, an acceptable-use policy, a public API with its documentation, and an app on Google Play.

How you pay

• Card payments are processed by Mollie or Stripe, crypto payments by NOWPayments: eroq never receives your card number or your wallet keys.

• Prices are shown in US dollars before you pay, with VAT or sales tax handled at checkout. After a card payment the credits arrive within seconds.

• Credits come in packs from $10 or with a plan from $15 a month, and a plan is cancelled from Billing whenever you like. A new account starts with 40 free credits, no card needed.

• Every price is on the Generate button before you click it, and nothing spends credits without your click.

Refunds

• A render that fails gives its credits back by itself, as a line in your usage ledger: you pay for results, not for attempts.

• A purchase whose credits are all unused can be refunded within 14 days: write to hello@eroq.ai with the receipt.

What happens to your data

• eroq does not sell, rent or trade your personal data or your content, and does not use your prompts, references or creations to train models.

• What you make is private to you, and to your workspace if you share one, until you choose to publish it. A piece submitted to the community is reviewed by the team before it goes public.

• Private mode keeps nothing: no file, no library entry, and the prompt is replaced by stars in the usage ledger.

• The service runs on cloud infrastructure in the European Union and the United States.

What eroq allows

eroq is for people 18 or older making lawful creative work. Its own engines are uncensored within a written policy: fiction only; nothing involving minors, no real identifiable people without consent, nothing illegal. The policy is enforced at the account level.

Why a site checker may show a low score

Automated reputation checkers weigh the age of a domain heavily, and eroq.ai is a young one (registered in 2026). They also guess what a site is about from words on its pages, and can file an AI video studio under the wrong category. Such a score is an automated estimate, not a report of fraud. If something went wrong for you, write to hello@eroq.ai or use Contact support in the studio: a person answers.