# Credits, plans & billing

> How credits are metered, packs versus plans, offers, payment methods and refunds.

- https://eroq.ai/help/billing/how-credits-work — How credits work: Prepaid credits, one price per generation shown before you click, and automatic refunds when something fails.
- https://eroq.ai/help/billing/packs-vs-plans — Packs versus plans: Packs are credits you buy once; plans refill every month and unlock engines, longer clips, seats and storage.
- https://eroq.ai/help/billing/offers-and-discounts — Offers and discounts: Offers are personal, open once, and shown with a countdown — never advertised without being honoured at checkout.
- https://eroq.ai/help/billing/change-or-cancel-a-plan — Change or cancel a plan: Upgrade in place, cancel at the end of the period, resume before it ends — and what a downgrade keeps.
- https://eroq.ai/help/billing/pay-with-crypto — Pay with crypto: Packs and plans can be paid with crypto through a hosted invoice; a crypto plan is one prepaid period that never renews.
- https://eroq.ai/help/billing/refunds — Refunds: A purchase whose credits are untouched can be refunded within 14 days; once a credit has been used, the payment is final.

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