# The confirmation email is not arriving

> Check spam, wait a few minutes, or skip email entirely with Google sign-in.

_Help center › Account, privacy & safety_

1. Check the spam or promotions folder; the sender is eroq.
2. Give it a few minutes — delivery is usually instant but some providers delay unknown senders.
3. Still nothing? Sign up again with Google: no email is involved. Or write to us from the address you used and we confirm it by hand.

## Related

- https://eroq.ai/support — Contact support

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